Third-Party Finance Integration with CMMS Solution Improved Efficiency and Reliability with Cost Savings

Challenges: User Acceptance of Automation

One of the key challenges faced during the implementation was user acceptance.

The creation of purchase requisitions within JDE was previously a manual process, so users were initially concerned about the accuracy and reliability of automating this task. Users had to be sure the integration was not going to make more work for them.

However, by implementing a solution that involved utilising an “approved” work order rule within Maintenance Connection that triggers an integration API, MCGlobal Solutions addressed these concerns.

Automation loop for data accuracy

The API authenticates against and pushes Maintenance Connection work order data to the Google Pub/Sub service. Upon receiving the data, Google automatically notifies the JDE system. The JDE system then retrieves the work order data to generate JDE Finance records. The whole process is completed when the JDE system sends back a purchase requisition number that is then recorded in the original Maintenance Connection work order.

This integration ensures the data is synchronised accurately between the systems, reducing the manual workload for the users.

Building Confidence and Loyalty with our Clients is Key

The successful implementation of the cloud-hosted integration solution has improved the efficiency and reliability of our client’s financial business systems, while also providing cost savings.

The successful implementation has instilled confidence in the software systems and services provided by the MCGlobal Solutions team. Resulting in a strong and long-lasting relationship with our client.